Internal Quality Management Systems Auditing

This course is a two-day (two eight hour classroom periods) intensive quality management system auditing training program. The focus is on developing auditing skills to evaluate business objectives and business processes for alignment and improvement. This course highlights many of the differences between "internal" and "external" management system auditing, specifically the differences in merely determining conformance versus determining opportunities for improvement. This differentiation creates a more practical training process and makes it easy for course attendees to relate to the classroom exercises and role-playing, which accounts for 40% of the classroom time. Offsite courses will use ISO 9001:2000 as the basis for the quality management system and for the exercises. Onsite courses will be tailored to the organization's management system. Onsite courses can also be expanded to three days to have attendees perform an actual audit under the direction of a registered lead auditor. Course notes and reference materials are provided for the attendee's future reference and use.


All QMRC training courses have two objectives: to increase your practical knowledge of the subject matter and to develop the skills needed to implement that knowledge.


  • Purposes for auditing.
  • Differences in internal auditing and external auditing.
  • Auditing processes.
  • Characteristics of a good auditor.
  • Basics of Quality Management Systems.


  • Preparing audit plans and work papers.
  • Conducting an audit.
  • Interviewing personnel.
  • Performing relevant document reviews.
  • Preparing audit results and reports

2004 Class Schedule (To be announced)

For more information contact or phone 713-974-1872